XPhone Virtual Directory 2011 - central access to distributed contact data
XPhone Virtual Directory 2011 is a software tool enabling you to easily and swiftly access all company contact data – even if it is distributed across several locations, data bases or special applications. Contact data can then be made available in a standardised format to all of your end devices, applications and systems.
XPhone Virtual Directory 2011 is the ideal solution for a centralised, Web-based company address book or for augmenting your CTI or Unified Communications application. What's more, you can use LDAP-enabled applications or office and mobile phones to access all contact data in your organisation.
Further information
Platform
Accessible anywhere
XPhone Virtual Directory is an LDAP server and works just like a superior meta data base. The directory service accesses your original data sources and provides the standardised contact data via a central LDAP interface. Enabling your employees to access all the contact information they need at any time and any place.
Fast hits instead of lengthy searches
Thanks to a special index for phone numbers and contact details, search hits are returned within seconds without slowing data source performance. Even extended searches are possible - just like those offered by search engines. For example: "Peter Sample* +Munich -C4B".Thanks to the proximity search function, you can also receive information on the caller if only the company's centralised number is available in your database instead of the extension.
No multiple data retention
XPhone Virtual Directory enables you to access original data. Data is not replicated specially for this.
Improved communication
Providing direct data access from all mission-critical systems streamlines the communication processes in every department and boosts worker productivity at the office, on the road and in home offices. Your organisation will deliver better-quality services – and keep your customers and partners more satisfied.
Administration by drag & drop
You don't need to be an expert. A configuration wizard helps to create new data sources and end devices. Data base fields are easily linked via drag & drop.
More information on setup and administration available here »
Access to distributed data
Your contacts can be stored in SQL data bases, Microsoft Dynamics CRM, Microsoft Outlook, Lotus Notes, your Active Directory, Tobit David or other sources – it makes no difference. XPhone Virtual Directory still lets you instantly access all your data. You can even integrate private Outlook or Notes contact folders if your organisation runs an Exchange / Notes server. XPhone Virtual Directory now also enables access to personal contacts and phone numbers saved in Google Apps for Business.
Data is always up to date
As XPhone Virtual Directory accesses your original data sources, information from the current contact data record is always available.
An end to synchronisation problems
All contact data is supplied by XPhone Virtual Directory via a standardised LDAP interface enabling you to access a centralised address book with your end devices and applications.
Flexible and so simple
XPhone Virtual Directory is an easily administrated out-of-the-box solution with open interfaces for integrating data bases and client interfaces. It is seamlessly integrated in the prevailing ICT infrastructure, supports Windows authentication and can be administrated remotely.
Multiple application possibilities
XPhone Virtual Directory enables central access to all contact data and is the ideal solution for:
- Your PBX and system phones
- Mobile phones
- A central, Web-based company address book
- Microsoft Exchange (Outlook)
- Lotus Domino (Notes)
- Datev Pro
- Augmenting your CTI or Unified Communications solution
- LDAP-enabled end devices and applications
More information on possible applications can be obtained here »
Secure access
You decide who can access which data sources. If your client supports Windows authentication, the permissions can be assigned based on your Active Directory users and security groups. That way, some departments can receive access to all the contact information, while others only see selected details. SSL-encrypted access is also possible via LDAPS.
"Thanks to Virtual Directory, we have been able to significantly improve our entire call management system and streamline our communication processes."
Mr. Schmid, IT Director at Landsberg Clinic
What is a Metadirectory?
A Metadirectory is a directory service which summarises the data from other directory services or data bases and makes it available in a standardised format via an interface for other end devices or applications. XPhone Virtual Directory is such a directory service (LDAP server) and uses the tried-and-tested LDAP (Lightweight Directory Access Protocol) industrial standard for this process. The major advantage of XPhone Virtual Directory 2011 is that it accesses the original data instead of replicating it which is what other Metadirectories usually do.
