Integrating the process of sending text messages in company workflows
XPhone Unified Communications 2011 integrates text messages in company communications and workflows enabling you to send text messages directly from your computer. You can send text messages to one or more recipients, specify the time to be sent and use text message templates integrated in your business processes.
Sending text messages from Microsoft Outlook or Lotus Notes
XPhone Unified Communications 2011 integrates seamlessly in the user interface of your Outlook or Notes enabling text messages to be sent directly from your e-mail programme.
Sending text messages with the XPhone UC Commander
Use the XPhone UC Commander to create new text messages in no time at all. Simply click the respective contact to whom you wish to send a text message and enter the message to be sent.
Integration in your business processes
XPhone UC enables you to actively integrate text messages in your business processes. You can use text message templates for this. For example, a template requesting callback, confirmation of appointments or call notes. All of the requisite information is easily entered in the text message. Simply at a click of the mouse.
Individual sender ID
When sending a text message, a new sender number can be indicated (depending on the provider). Simply enter your mobile number as the sender when sending a text message from your PC and all text message replies will automatically be sent to your mobile phone.
Text message notification
You can automatically receive notification by text message of faxes or voice messages received in your voicemail box.
Specify transmission time
You can specify in each case whether the text message is to be sent immediately or at a certain time.
Text message circular
If you wish to inform several colleagues or clients at the same time, you can simply send a serial text message.
Notification of text messages sent
XPhone Unified Communications 2011 informs you by e-mail as soon as the text message has been accepted by the text message provider.
Text message service-provider and mobile phone operator
When sending or receiving text messages, XPhone Unified Communications 2011 uses either your mobile phone gateway or one or more service-providers or mobile phone operators of your choice.
We recommend sending text messages via a Web-based text message provider as this ensures that an individual sender number can also be entered and various tariff models can be selected for sending the text messages.
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- T-Mobile
- Vodafone
- E-Plus
- O2
- Many more...
