Individual workstation solution for Computer Telephony Integration (CTI)
XPhone Express 2011 represents favourable CTI software for small businesses and offices which helps to improve the design of communication and day-to-day workflows.
Callers are identified as soon as the phone starts to ring. A caller pop-up supplies you with all of the relevant information at the start of the call while the call journals provide an overview of all calls made.
The programme interface provides you with an extensive range of telephony functions. Call, callback, swap hold, call transfer and conference features are available at a click of the mouse.
XPhone Express 2011 enables you to make calls directly from your Microsoft Outlook interface and easily integrate your communication in your software applications. This way, you can design your workflows individually - just as you wish.
languages:
German, English, French, Italian, Spanish, Portuguese
Making calls with XPhone Express 2011
XPhone Express 2011 supplies an efficient user interface. Callers are identified as soon as the phone starts to ring and you can easily manage even complicated actions such as transferring calls or setting up conferences from your own PC.
More information on telephony functions»
Integrating applications and optimum design of workflows
XPhone Express 2011 enables you to design your communication processes individually.A wiard for connecting applications helps you to optimiseintegration of practically all local and hosted applications inyour day-to-day workflows.
More information on optimising workflows »
Making calls from Outlook and Tobit David
XPhone Express 2011 fully integrates in the Microsoft Outlook and Tobit David interfaces enabling you to browse through all address books connected and make calls directly from your e-mail programme.
More information on making calls with Microsoft Outlook »
Automatic connection to your PBX
XPhone Express 2011 works with all brand-name PBX systems. The workstation PC is connected directly with the PBX via the telephone. A wizard ensures smooth and swift commissioning as early as the installation stage.
More information on connecting to your PBX »
Integrating contact data and address books
XPhone Express 2011 can be linked via open interfaces with up to ten address books of any format – regardless of whether the data source is filed locally or centrally. Using the integrated data base wizard, you can connect new contact data bases or phone book CDs at only a few clicks of the mouse.
More information on connecting address books »
